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Request for new licence to old software NOT RESPONDED TO by pcdj

I started a new ticket requesting help in getting a new licence for some old FX VRM software I have. This was done in November 2020 & I still haven't had any kind of response from either PCDJ or Digital 1 Audio Inc. I'm very disappointed to say the least.

You don't need a licence for that anymore.

If I don't need a licence anymore, why can't I get the software to work without using 1? Every time I open it up it asks for a licence number, or purchase a new licence. When I go onto 'purchase a new licence'  it goes to the '' webpage & says 'not found' or 'took too long to respond' & does nothing. How do I get around this? Any further help would be appreciated

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